Frequently asked questions
What is the benefit of a loyalty or referral program?
With a loyalty or referral program, you have the opportunity to rely on your existing customers and offer them something new. You can involve them in growing your business by rewarding them for spreading the word about your company and for their loyalty. With Couponise, you can increase your brand identity and the relationship you have with your customers.
How can people join my program to become members?
As an owner of a program, you can invite members personally via a message with an invite link, or you can download the QR code of the program and display it somewhere. New members will be able to join even if they haven’t downloaded Couponise yet. The link or code automatically redirects them to the app store, and after they register, they will automatically join your program.
What is a loyalty program?
In loyalty programs, your customers receive a reward after making a specific amount of purchases. With Couponise, the customers will receive a stamp after each purchase. If they collect the required amount of stamps, they will automatically receive a coupon to your business.
What is a referral program?
In referral programs, your customers receive a reward after they successfully refer their friends to your business. Their friends also immediately receive a coupon to your business to ensure they show up.
How can the referral program members refer their friends?
Similarly to the program invitation, they can send their friends a coupon link via a message. By opening this link, their friends receive a coupon to your business.
How can the coupons and purchases be validated?
You can verify them with your camera in Couponise, by scanning the QR code of the coupon or the membership.
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